policy

Booking Policy – Nymfes Villas Ithaca

1. Booking Process

• Minimum stay: 3 nights

• Platform bookings (Airbnb, Booking.com, etc.): Confirmed instantly; payment is made upon arrival.

• Phone bookings: A deposit equal to 1 night’s stay is required, regardless of the total duration.

2. Payment Terms

• Full payment is made upon arrival.

• Accepted payment methods:

  • Cash

  • Bank transfer

  • Credit/debit card via POS

3. Cancellation Policy

• Cancellations made at least 10 days prior to arrival: Full refund of deposit.

• Cancellations made less than 10 days before arrival or last-minute: No refund.

• If no deposit was paid, no additional compensation is required.

4. Damage Policy

• Guests are responsible for any damage to furniture or appliances.

• Full replacement cost will be required based on current market value.

5. Check-in / Check-out

• Check-in: From 16:00 (4:00 p.m.)

• Check-out: By 11:00 (11:00 a.m.)

• No extra charge for late check-out, unless otherwise arranged.

6. House Rules

• Smoking is prohibited in all indoor areas.

• Pets are not allowed in both indoor and outdoor areas.

• Parties are allowed only upon request and must respect quiet hours.

• Quiet hours (summer):

  • 15:00–17:30

  • 23:00–07:00

7. Force Majeure Clause
In cases of travel restrictions, natural disasters, or other extraordinary circumstances, the cancellation policy will be applied flexibly, after communication with the guest.

8. Extra Charges

• Extra cleaning: Any additional cleaning outside the standard schedule will incur an extra fee.

• No additional charges apply for check-in/check-out or other services unless otherwise agreed.